Magic Cars Ride-On Kids Dirt Bike Motocross Motorcycle

We work very hard to ensure that we offer the absolute best prices online.  If you find another online store that offers a lower price than us within six months of your purchase date please let us know and we will refund your original payment for the difference.  We want you to feel confident that you are getting the absolute best price for the product you are ordering.  If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.

To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.

Our 100% Price Guarantee has some limitations:

• You must purchase the item from our website before requesting your Price Match Guarantee
• Promotions such as rebates and buy one, get one free offers are not eligible
• The item must be in stock on the competitors website
• The competitor must be an online store, they may not have a retail location
• The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
• The competitor must be an Authorized Retailer of the product in question
• The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment:

General Return Policy: 

Products purchased from Kidsomatic.com must meet certain criteria in order to be eligible for a return. While this policy applies to most products on this website, certain products will have exceptions to this policy and instead have their own return policy depending on the brand of that product. Please carefully read the criteria of the General Return Policy and Exception Return Policies list to ensure your product is eligible for a refund. The General Return Policy applies to any brand that is not listed under the Exception Return Policy. If you have initiated a return, you (the buyer) will also be responsible for actual return shipping charges, restocking fees, and any other fees incurred from returning the product. If the return is initiated due to a shipping error, product damaged in transit, or manufacturer error, then the customer may be exempt from these charges at the discretion of the manufacturer. This applies to ALL products sold on Kidsomatic.com.

In order for your product to be eligible for a return under the General Return Policy, the return request must be initiated within 30 days of the product purchase. You’ll also need the receipt or proof of purchase. Product must not be used and returned item must be in the original packaging and condition it was received. That means no damage, scratches, with original labels, using instructions, guarantee leaflets and other hangtags and wrappings. We reserve the right to deny a refund for any returned item that is no longer in new condition, in its original packaging, or is damaged, missing any labels, instructions, or pieces. Refunds are only issued for the purchase price of the item(s) returned and any applicable sales tax in the original form of payment used to purchase the item. Shipping charges for both delivery and returns are not refundable.

Exceptions Return Policy:

Any brand listed under this policy will be exempt from the General Return Policy, and therefore their products will follow their own specific criteria in order to be eligible for a refund. 

Freddo Toys: 

Only products that are faulty/defective may be returned or exchanged within 30 days after the date the product is delivered. This means that the customer must provide photos with evidence that the product is faulty/defective, and returns due to buyer's remorse will not be accepted. The refund will be applied to the original payment method used for purchase.

Products that have been assembled/used CAN NOT be returned, unless the defect can not be detected until the product has been assembled/used.

2MamaBees:

2MamaBees does not accept returns, exchanges, or cancellations.Please contact us at 855-261-3206 or sales@kidsomatic.com as soon as possible if you have any problems with your order.

Kiddie Couch:

All sales are final. Once your order is shipped, you cannot cancel it. If you would like to cancel an order before it is shipped, please contact us immediately. Kiddie Couch does not accept returns due to logistical and packaging purposes. If your product is defective upon arrival, please contact us immediately at 855-261-3206 or sales@kidsomatic.com and we will do our absolute best to resolve any issues.

Tegu:

Tegu accepts all returns/exchanges on products.

Role Play Kids:

Role Play Kids does not accept returns or exchanges on any products. However, in the rare event where you might have received a product which is slightly damaged (either functional or cosmetic or any damage incurred during transit) or a product which has a manufacturing defect, Roleplay kids and /or it’s Logistics Partner will look into the matter on a case by case basis.In such circumstances, before using the product, please get in touch with Kidsomatic within 24 hours of receiving the product.

Role Play does not accept Returns for any other reasons apart from the scenarios mentioned above. The return process of the product can be restricted depending on the nature and category of the product and is subject to the following conditions.

• The customer should notify us of receipt of a Damaged / Defective product within maximum 24 hours of delivery.
• Products should be returned in their original packaging along with the original price tags, labels and invoices.

Toki Mats:

Returns are permitted within 30 days of receipt. Please email us at sales@kidsomatic.com to request a return. Don't forget to include your order number, the item(s) you'd like to return, and the reason for the return. The return shipping cost and any other fees is the responsibility of the customer. Original packaging is preferred, but if not unavailable we do ask that it’s shipped in a container similar in size to the original, that protects the merchandise so as to avoid damage in transit. 

Children of Design:

Returns are permitted within 90 days from the date of purchase, however the product must be in unused and resellable condition, and in the original packaging in order to be eligible for a refund.

Toddlekind:

Toddlekind will accept items in new, resalable condition with all labels still attached for return or exchange within 100 days from the arrival date. Products purcahsed from Toddlekind must meet the aforementioned conditions in order to be eligible for a refund.

Make It Cute:

Make It Cute will accept returns within 15 days of order receipt. Please notify us within 15 days of order receipt about any product damages.

To start a return, just follow these easy steps: 

• Respond to your order confirmation email, letting us know which product(s) you want to return. 
• Print the prepaid return shipping label we'll send you via email in response to your return request. 
• Mail all items back to Make It Cute using the provided shipping label. 
• Remember to ship your return within 10 days from receiving the shipping label. 
• Please adhere to these terms, as non-compliant returns will be declined.

Kindly note the Make It Cute return and refund policy exceptions: 

• Items must be returned in their original packaging. 
• Items should show no signs of wear or use. 
• Non-compliant returns will be rejected.

MotoTec:

MotoTec USA will not accept unauthorized returns. If you need to return an item, please contact us prior to doing so. If conditions for the product return as stated below are met, we will issue you a return authorization number (RA #) that must be marked on your return package. No return will be accepted without invoice number or date of sale. To receive a refund or credit, returned items must be in original packaging, unused, in original condition and in transit back to MotoTec USA within 10 days of receiving the product. Items will be inspected prior to issuance of any refund or credit.

Auden & Avery:

No refunds or returns unless the item was damaged in shipping. If you receive a damaged item please leave the item in its original packaging and email us within 48 hours at sales@kidsomatic.com. Please include in your email the order number, at least 3 photos of the damaged item and 3 photos of the packaging/box.Please note: All damages need to be reported to us within 48 hours of delivery. Replacement and/or refunds cannot be guaranteed on damaged merchandise that is not reported in a timely manner. Refunds for damaged items will be processed back to the original form of payment. 

GrowGo Kids:

Products can be returned 30 days from purchase date. Return shipping will need be arranged by the customer.However, in specific cases (e.g. if the item was delivered with pre-existing factory defects) GrowGo will arrange for return shipping.

USCarBed:

If you are not completely satisfied with your purchase from Uscarbed.com, most items can be returned within **fifteen (15)** days of delivery. Items must be in their original condition and include all parts, accessories, and packaging.Uscarbed reserves the right to decline or cancel orders at any time. If your order is canceled for any reason, we will notify you via email and refund any payment already made.

Damages:

Any damages to products during transit should immediately reported to Kidsomatic.com for the quickest resolution possible. Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrived damaged, please send photos to sales@kidsomatic.com and we will process an insurance claim on your behalf.

Cancellations & Refunds:

Orders cannot be canceled after they have been shipped. All orders cancelled after 48 hours are subject to a cancellation fee, whether or not your order has shipped.  If your order has shipped, or if you have initiated a return, you (the buyer) will also be responsible for actual return shipping charges, restocking fees, and any other fees incurred from returning the product. Refunds will only be issued to the original credit card that you use when placing your order.

Last updated: 03/24/2025

This Privacy Policy describes how Kidsomatic (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from kidsomatic.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, for remarketing, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Basic contact details including your name, address, phone number, email.
• Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
• Account information including your username, password, security questions.
• Shopping information including the items you view, put in your cart or add to your wishlist.
• Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

• Companies who support our Site and Services, such as Shopify.
• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
• When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.

Google Analytics:

Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.

How We Use Your Personal Information

• Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to you account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.
• Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
• Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
• Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
• With business and marketing partners, including Shopify, to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
• When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
• With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

We have, in the past 12 months disclosed the following categories of personal information and sensitive personal information (denoted by *) about users for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":

We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.